Parent FAQs

OSM Payments

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On the payments tab you can see the list of payment schedules/payments currently in place.

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There are two modes that the payment system operates in:

  1. Subscription – Your direct debit will automatically be debited whenever there are payments needed. This is set up by clicking ‘Create Subscription’ in the top right.
  2. Pay Now – You have to approve each payment on an event by event basis by logging onto Parent Portal. This is done by clicking on ‘Pay Now’ next to an event

Whether or not you choose to authorise each payment individually, or subscribe to them all, you will be emailed each time a payment is needed and you’ll be able to cancel it if you want. All payments are protected by the Direct Debit Guarantee.

When you click on ‘Pay Now’ or ‘Create Subscription’ you will be taken to ‘GoCardless’ which is the secure payment provider where you will be asked to enter your bank details.